> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sg.tuitionable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reschedule Session

The **Reschedule Session** section allows students to manage changes to their booked sessions when rescheduling is initiated by the tutor. Students can choose to accept the new session time or request a refund.

## **Reason for Reschedule**

Tutors may reschedule sessions due to various reasons. When this happens, the system ensures students are notified of the change and provides a seamless way to reschedule or opt for a refund. This ensures student registrations remain preserved while minimizing disruption.

## **Steps to Reschedule Your Session**

* **Review Changes:** Compare the previous and rescheduled session details, including:
  * **Previous Session Date & Time:** December 17, 2026, 01:00 pm - 02:00 pm (cancelled).
  * **New Session Date & Time:** December 18, 2026, 01:00 pm - 02:00 pm.
* **Options Available:** Students have the following options:
  * Click on the **Yes! Reschedule Session** button to confirm the new session date and time.
  * Alternatively, click on the **No! I want Refund** button if you prefer a refund instead of rescheduling.
* **View Session Details:** Use the *View Session Details* link to review additional information about the session.

## **Support and Assistance**

If you have questions or require further assistance in regards to rescheduling, please contact our [support team](https://go.crisp.chat/chat/embed/?website_id=4d0db260-3c95-4794-9aad-48d6a5354a21) for help.

## **Example Interface**

Below is an example of the **Reschedule Session** interface, showing previous and rescheduled session details:

<Frame>
  <img src="https://mintcdn.com/tuitionablepteltd/LAxdir3OUyw7Q4zB/images/www.sg.tuitionable.com_student_reschedule-session_30-1.png?fit=max&auto=format&n=LAxdir3OUyw7Q4zB&q=85&s=53f15ab66c1d2687828800d35b9b9737" alt="Www Sg Tuitionable Com Student Reschedule Session 30 1" width="3500" height="1976" data-path="images/www.sg.tuitionable.com_student_reschedule-session_30-1.png" />
</Frame>

<Callout icon="comments-question" color="#6098db">
  **Need help?** Speak to our [live chat](https://go.crisp.chat/chat/embed/?website_id=4d0db260-3c95-4794-9aad-48d6a5354a21) or join our telegram [community](https://mintlify.com/community).
</Callout>
